Energy And Telecommunications
The energy and telecommunications companies have a constant relationship with the customer through the facilities, claims reports, incidents, rate changes ... However, these processes are usually slow, ineffective and often end with user dissatisfaction. To put an end to these obstacles, Evicertia proposes a fluid, fast and secure communication that certifies what happened between both parties. In this way, you will be able to set appointments with your clients, inform about the contracting conditions, offer the possibility of accepting a quote quickly ...
The customer receives the supply contract by email or SMS, being able to sign immediately and in multiple ways: OTP, Digitized signature, challenge, etc.
Supply contracts
The receiving department of the product or service, the purchasing department or both receive a document with the details of the supply, being able to approve or reject it, leaving a certified record of the entire process.
Appointments and Inspections
The client receives the appointment or inspection request by email or SMS, being able to accept or in case of refusal propose a new date, leaving a record of the communication, the response, the identity and the moment.
Labor contracts
The collaborator receives the Contract and the attachments by email or SMS, being able to sign immediately and in multiple ways: OTP *, Digitized signature, challenge, etc.
Update Rates and conditions
The customer receives the document showing the new conditions of his contract by email or SMS. Evicertia records the delivery and the possible acceptance or rejection as well as the comments in the event of rejection.
Claim of defaults
The client receives by email or SMS a communication informing of the details of his non-payment and the actions that will be carried out, the communication being certified as well as the date and time and the associated executive procedures can be activated from that moment.
Acceptance of Budgets
The client receives the budget by email or SMS, being able to sign immediately and in multiple ways: OTP, Digitized signature, challenge, etc.
Advanced Signature
Evicertia provides a certification system for electronic transaction Logs, with custody of their details and the possibility of generating affidavits corresponding to a particular event.
In all cases, Evicertia generates, custody and certifies the content of the documents and communications, the identity of the sender, the recipient, the acceptance or rejection, the signature method, as well as the time at which each one of the steps.
OTP *: One Time Password. One-time secret code sent to mobile or email.
